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REGULATED SERVICES

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07508 653 744

Personal Care (CQC Regulated Activity)

We provide personal care to support individuals with everyday activities while helping them maintain dignity, comfort, and independence in their own homes. Personal care is always delivered in line with individual care plans and agreed support needs.
Our personal care support may include:
  • Assistance with washing and bathing
  • Dressing and undressing
  • Toileting and continence support
  • Oral hygiene
  • Support with personal appearance
  • Assistance with mobility related to personal care
  • Medication support, including prompting and administration where assessed and agreed
All personal care is provided with respect, privacy, and compassion, ensuring individuals feel safe, supported, and comfortable at all times.
Enquire About Care
  • CQC Registration & Legal Status
We are registered with the Care Quality Commission (CQC) to provide Personal Care, which is a regulated activity under Schedule 1, Regulation 3(1) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
This means our service is:
  • Independently regulated and inspected
  • Delivered in line with national care standards
  • Toileting and continence support
Subject to robust governance, quality assurance, and safeguarding requirements
  • Who Our Regulated Personal Care Is For

Regulated personal care involves hands-on assistance, supervision, or prompting with essential daily living activities where an individual cannot safely carry out these tasks independently.

Personal care becomes regulated when support is required due to:
  • Old age
  • Physical disability
  • Learning disability
  • Mental health needs
  • Temporary illness, injury, or post-operative recovery
All regulated personal care is delivered in the individual’s own home or place where they are living at the time care is provided, ensuring familiarity, comfort, and continuity of care.
  • Who Our Regulated Personal Care Is For

Our personal care services are designed for individuals whose needs may be ongoing, short-term, or fluctuating, including:

  • Older adults requiring daily or regular care
  • Individuals living with physical or learning disabilities
  • People with long-term or progressive health conditions
  • Individuals recovering from illness, injury, or surgery
  • Those who require live-in personal care support
  • People whose independence varies day to day

Each person receives individualised care, tailored to their abilities, preferences, and goals.